We're using cookies and third-party cookies to provide you with the best possible service. By continuing to use this website, you consent with our privacy statement.

Okay!
LOOP offices

Web Support Manager

Start Immediately
Location Salzburg HQ
Experience Experienced
Department Development
Entry level > 35.000 EUR
Life as a Web Support Manager

You’ve got a broad knowledge of web technologies and feel confident consulting and actively supporting our existing clients with their website maintenance needs.

 

In addition, you are not afraid to apply your skills directly by executing smaller-scale updates independently, while also enjoying involving other team members in your work when additional skills are required. The importance of maintaining stable and healthy client relationships is something you also feel that you understand.

Requirements and Responsibilities

  • Familiar with digital marketing platforms and good understanding of web technologies, mobile devices, browsers and tech SEO topics.
  • Enjoy and understand direct client communication and how to maintain client relationships through excellent service.
  • Experience with bug tracking tools (i.e. JIRA) and/or ticket management tools.
  • Familiar with content editing in various CMS, e-Com and newsletter systems.
  • Basic experience with HTML, CSS, JavaScript and other web technologies incl. Web Debugging is a plus.
  • Basic PHP and Programming experience and database knowledge.
  • Familiar with development processes and version control software, e.g. GIT.
  • Leading communication with clients by providing website maintenance support.
  • Overseeing and executing project workflow from the initial client request to pushing updates live.
  • Basic technical consultancy in verbal and written form including direct first level support.
  • Organization of website updates, quality checks and bug fixes with the LOOP internal team.
  • Maintaining existing client relationships and assessing additional opportunities.
  • Keeping track of projects, timelines and resources required for all projects.
  • Very strong organizational and good communication skills (verbal and written).
  • Analytical and problem-solving skills.
  • Strong team player and a “no task is too small” hands-on mindset.
  • Fluent German and good English language skills.

Your entry level and starting salary will be based on your experience. To be considered for this role, send your application, CV and earliest possible start date to us.

Benefits

Sunny Hours

1/2 day off every week in summer. So you get to enjoy sun, the lakes or few extra hours of sleep once a week.

Travel Budget

Meeting up with global clients and getting some inspiration. Working on big projects takes you places.

Office Hopping

Salzburg, New York City, Berlin, Sydney or Copenhagen. 5 cities, 5 offices, there is always an open desk for you.

3.200m² Space

3.200 sqm loft space and lots of breakout seating in our HQ. A perfect environment to work and hang out.

And much more

Language Courses, Visa Support, Conferences and meetups, Workshops and additional training.

Our Culture

The key to LOOP's agency personality is our flat hierarchy and exceptional team culture. We believe that there is a wide range of talent in our team, so we won´t restrict passionate people from learning skills in new areas for professional growth. If you are motivated to join the LOOP team, we are happy to offer you a full-time position as a Web Support Manager in Salzburg.

@followloop in realtime

About LOOP

LOOP is an award winning interactive agency based in Salzburg with satellite offices in Copenhagen, Berlin, Sydney and New York City. We work on outstanding online campaigns in web, social, content and mobile specializations. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Corona, Red Bull and numerous others.

More about LOOP