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LOOP offices

Privacy Statement

We, Agentur LOOP New Media GmbH (hereinafter referred to as "LOOP"), take data protection and the protection of personal data very seriously. Therefore, we treat/process your data exclusively on the basis of the legal provisions (GDPR, TKG 2021). In this data protection statement, you will find the most important information on data processing on our website (hereinafter referred to as "the website").

A. Controller
Responsible for the collection and processing of personal data is:
Agentur LOOP New Media GmbH 
Siezenheimer Straße 39C 
5020 Salzburg / Austria 
E-Mail: office@agentur-loop.com
If you have any questions about data protection or data security, you can contact us at data-privacy@agentur-loop.com. 

B. Categories of data subjects 
Data subjects include visitors to the website, interested parties, customers, suppliers and job applicants. 

C. Categories of data processed 
When you visit our website, we process the following data: 

  • Usage data (e.g. web pages visited, interest in content, retrieval times) 
  • Meta/communication data (e.g. device information, IP addresses) 

If you would like to commission us as an digital agency for your company or supply us with services/goods/products, we process the following data: 

  • Customer/supplier data (e.g. first name, last name, profession/industry) 
  • Contact data (e.g. address, e-mail address, telephone number) 
  • Other data necessary for the processing of the contract 

When you apply for a job, we process the following data: 

  • Name, title, e-mail, telephone number, nationality,  
  • CV/portfolio, pictures/documents (optional), 
  • Supporting information (brief introduction, reasons for applying, passion), 
  • Time of application submission (based on when the notification email is sent to our People & Culture team). 

D. Purposes of the processing 
The categories of data are processed for the following purposes: 

Visit of our website:
When you visit our website, we process your personal data to ensure and further develop the operation as well as to guarantee the security and optimisation of our website. The processing is carried out on the legal basis of our legitimate interests in this regard in accordance with Art. 6 para. 1 lit f GDPR. 

Contact requests:
If you contact us by telephone, e-mail or social media, the data you provide will be used to process your request.  

We use your data exclusively for the purpose of processing your request. The legal basis for this is Art. 6 para. 1 lit. b) DSGVO (fulfilment of (pre-)contractual obligations). The legal basis for processing data transmitted in the course of an enquiry is Art. 6 (1) a) GDPR (consent). 

Your data will be deleted if your enquiry has been conclusively answered and there are no legal obligations to retain data to prevent deletion. 

Initiation and processing of orders with clients and suppliers:
We process your personal data to execute our contracts with you, i.e. in particular to initiate and process orders. Furthermore, your personal data is processed for the implementation of measures and activities within the scope of pre-contractual relationships.  

The legal basis for the processing of your data is the fulfilment of contractual obligations (Art. 6 (1) b GDPR). 

Job applications:
We process your data in order to be able to carry out the application process with you. We do this on the legal basis of your consent (Art 6 para 1 lit a GDPR) as well as on the basis of the necessity to carry out pre-contractual measures (Art 6 para 1 lit b GDPR). We collect this data as part of the application process either by you providing it to us (for example, by sending us the data via the online form) or by us collecting it ourselves (for example, by taking notes during the interview). 

You are not obliged to provide us with your personal data. However, if you do not do so, it will not be possible for us to carry out the application process with you. 

We will transfer your data to the following recipients in the course of the application process: 

  • Providers of our HR software  
  • Affiliated companies  

Your data will generally be retained by us for six months from the date of completion of an unsuccessful application process. It is also possible to retain the data for up to 18 months if you have consented to this longer retention period. If an employment relationship, apprenticeship or internship relationship is established following the application process, your data will initially continue to be stored, insofar as this is necessary and permissible, and will then be transferred to the personnel file. Your data collected in connection with the application process will in any case be stored for as long as there are legal retention obligations or as long as any legal claims are not yet time-barred. 

Other purposes:

  • We may also use your personal data on the basis of a balance of interests to protect the legitimate interest of us or of third parties in accordance with Article 6 (1) f) GDPR for the following purposes: 
  • for obtaining information and exchanging data with credit agencies, if we consider this necessary 
  • for the limited storage of your data if deletion is not possible or only possible with disproportionate effort due to the special nature of the storage 
  • for the further development of services and products as well as existing systems and processes. 
  • Furthermore, we may process your personal data if this is necessary for the fulfilment of legal obligations (Art. 6 para. 1 lit. c GDPR) or for the defence of asserted legal claims against us. The legal basis for this is Art. 6 para. 1 lit. f GDPR. 

E. Storage duration
The personal data will be kept for as long as is necessary to fulfil the purposes stated in section D. Thereafter, all personal data will be deleted. Exceptions to this are those data that must be stored due to a legal retention period or due to the enforcement or defence of claims (warranty, compensation, error, judicial or extrajudicial). 

In the event that you have consented to a longer storage of your personal data, we will store it in accordance with your declaration of consent. 

F. Transfer of data
If personal data is disclosed by you to other persons and companies (processors or third parties), passed on to them or otherwise granted access to the data, this will only be done on the basis of a legal permission, your consent, insofar as this is provided for by a legal obligation or on the basis of legitimate interests of the operator (e.g. when using agents, web hosts, etc.). If the operator commissions third parties with the processing of data, the operator will conclude a so-called "order processing agreement" with these third parties; the commissioning of a third party therefore takes place in compliance with Art. 28 GDPR.  

For the operation and optimisation of the website, the operator uses certain service companies that have been carefully selected and are contractually obliged to treat the data confidentially and to process it only in the context of providing the service. In particular, they are obliged to take suitable technical and organisational measures to ensure that the data is processed in accordance with data protection regulations and that the rights of the data subjects are protected. The service providers are not permitted to use the personal data provided for their own or advertising purposes or to pass it on to third parties. 

G. Cookies
Our website uses web analysis technologies to collect and use data for marketing and optimisation purposes. In the interest of comprehensibility, we would like to explain the topic of cookies here. Every website user is given the opportunity to find out about the possible cookies and to make a personalised setting for the cookie setting when they first access the site.  

Cookies are small text files that are downloaded by your browser when you first visit the website and stored there. When the website is called up again with the same end device or browser, the cookie and the information stored in it is either sent back to the respective website that generated it (first party cookie) or sent to another website to which it belongs (third party cookie). This recognises that the website was accessed with the respective browser and changes the display of content with this status. In this way, cookies remember, for example, your preferences, communicate how you use a page and partly adapt the displayed offers individually. 

Processing in the USA:
Please note that we also provide cookies from US companies, among others. If you consent to the setting of cookies, your personal data collected by the cookie will be transferred to the USA, where it may not be subject to a level of protection equivalent to that provided by EU data protection law, you may enjoy only limited or no rights under data protection law and, in particular, the US government may gain access to this data. By agreeing to the setting of these US cookies, you consent to the transfer of your data to a third country.  

Your cookie settings on this website
You can (de)activate non-functional cookies at any time by using the slider. You can change your settings here

If you wish to block or restrict cookies completely, you can make the changes in the settings of your internet browser. Cookies that have already been saved can be deleted at any time. If cookies are deactivated, it may no longer be possible to use all the functions of the website to their full extent. 

You can find the procedures for browser-side administration and deletion of cookies in the help function integrated in the respective browser. Further information on this can be found under the following links: 

Explorer: http://windows.microsoft.com/d...  
Firefox: https://support.mozilla.org/de...   
Chrome: http://support.google.com/chro...   
Safari: https://support.apple.com/de-a...   
Opera: http://help.opera.com/Windows/...    

If you have not made or do not make any deviating settings, cookies that are intended to enable and ensure the necessary technical functions remain on your terminal device until you close the browser; other cookies may remain on your terminal device for longer. 

H. Meta-Pixel
With your consent, we use the "Meta Pixel" from Meta Platforms Ireland Limited, 4 Grand Canal Suqare, Grand Canal Harbour, Dublin 2 Ireland ("Meta") on our website. It allows us to track users' actions after they have seen or clicked on a Facebook ad. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us. This means that we do not see the personal data of individual users. However, this data is stored and processed by Meta, about which we inform you to the best of our knowledge. Meta may associate this data with individual Facebook accounts and use it for its own advertising purposes. Facebook's processing of the data is based on Facebook's data usage policy:
https://www.facebook.com/policy. Specific information and details about the Facebook Pixel and how it works can be found here: https://www.facebook.com/business/help/651294705016616.  

You can object to the collection of your data by the Facebook pixel for the display of Facebook ads or set the display of usage-based advertising individually: https://www.facebook.com/settings?tab=ads. The settings are website-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices. 

The processing of data by Meta is based on your consent in accordance with Article 6 (1) lit a GDPR. You can (de)activate Meta Pixel by activating the "Marketing cookies" slider. 

I. Google Analytics
The website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site (see above).  

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of the website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.  

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link or by activating the following checkbox: https://www.google.com/settings/ads/onweb/. 

The processing of data by Google is based on your consent in accordance with Article 6 (1) lit a GDPR. You can also (de)activate Google Analytics by activating the "Marketing cookies” slider. 

You can find more information on terms of use and data protection at http://www.google.com/analytic... or https://www.google.de/intl/de/... 

J. Google Tag Manager
We use the service called Google Tag Manager from Google Inc. For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for the Google services. 

The Google Tag Manager is an auxiliary service and processes personal data itself only for technically necessary purposes. The Google Tag Manager takes care of loading other components, which in turn may collect data. The Google Tag Manager does not access this data.  

You can find more information about Google's data processing here: https://policies.google.com/pr...  

Please note that American authorities, such as intelligence agencies, could potentially gain access to personal data that is inevitably exchanged with Google due to the Internet Protocol (TCP) when this service is integrated, due to American laws such as the Cloud Act. 

K. Google Maps / Google Streetview
We use Google Maps and Google Streetview from Google Inc. on our website. Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for Google services in Europe. With Google Maps we can show you our locations better. The directions will always show you the best/fastest way to us.  

In order for Google to fully provide its services, Google needs to collect and store data from you. This includes, among other things, the search terms entered, your IP address and also the latitude or longitude coordinates. When using the route planner function, the start address entered will also be saved. By using Google Maps, data is transferred to Google and stored on Google servers. We can only inform you about this but have no influence on it.  

Only if you actively and voluntarily use the function, i.e. click on the link, can data be retrieved via Google. The legal basis is therefore your consent to Google pursuant to Art. 6 (1) a) GDPR.  You can find more information on Google's data processing here: https://policies.google.com/pr...  

Please note that American authorities, such as intelligence agencies, could potentially gain access to personal data that is inevitably exchanged with Google due to the Internet Protocol (TCP) when this service is integrated, due to American laws such as the Cloud Act. 

L. Social Media Plugins
The website uses programs (so-called plug-ins) from Facebook, Instagram, LinkedIn, Twitter, etc.. These are operated by: 

  • Meta Platforms Ireland Limited, 4 Grand Canal Suqare, Grand Canal Harbour, Dublin 2 Ireland (Facebook and Instagram) 
  • LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (LinkedIn) 
  • Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland (Twitter) 
  • Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24 Ireland (Behance 
  • New Work SE, Am Strandkai 1, 20457 Hamburg, Germany (Xing) 
  • Pinterest Inc., 651 Brannan Street, San Francisco, CA 94107, USA (Pinterest) 
  • Github B.V., Prins Bernhardplein 200, Amsterdam 1097JB, Netherlands (Github) 
  • Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, USA (Vimeo)  

The plug-ins can be recognised by the corresponding logo of the social network or a link. As a rule, the social networks that use the social plug-ins record the IP address of each visitor to a page immediately when they visit the page and log their other activities on the internet.  

Only if you actively and voluntarily use the function, i.e. click on the plug-in, can data about your respective online platform use be retrieved from the respective third-party platform via the social plug-in. The legal basis is therefore your consent to the provider of the third-party platform in accordance with Art. 6 (1) a) GDPR. The provider of this platform ("platform provider") has also provided you with data protection information upon your registration, which shows which data it processes for which purposes when using the social plug-in. We ourselves do not transmit any information that allows direct inference to your person. Insofar as we receive data from the provider of the third-party platform, this is only aggregated and does not allow any personal reference. 

The social media platforms are not offered by us, but by the respective platform providers. They are responsible for their platforms and process data there on the basis of their terms of use. If you use these social media platforms, you must therefore accept them in each case when you register. The terms of use of the social media platforms also contain information about which data is transmitted to us in each case via so-called social plug-ins if you use these functions on a page outside the social media platform and thus also on our website. You can find more information in the data protection provisions of the respective platform: 

M. Your rights
You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by the website.  

If you are of the opinion that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the operator or the data protection authority: Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna 

N. Adaption of the privacy policy
The privacy statement will be adapted to the actual circumstances and the legal situation from time to time. The adjustment may also include a change of purpose. 

Last updated: June 2023